Shipping policy
Thank you for shopping with Kitzn WARE.
This Shipping Policy explains how we process, dispatch, and deliver your orders across India.
1. Order Processing Time
- All orders are packed and shipped manually by our team, without using third-party shipping apps.
- Orders are processed within 1–2 business days after successful payment.
- Orders placed after 5 PM or on weekends/holidays will be processed the next business day.
- You will receive an order confirmation email immediately after placing your order.
2. Delivery Time
Our standard delivery timeline is:
- 4–7 business days across India
- Remote or rural areas may require an additional 1–2 days
- Delivery estimates begin after your order is dispatched.
3. Shipping Charges
Free Shipping on all orders across India.
6. Tracking Your Order
Once your order is dispatched, you will receive:
- A tracking number
- The courier partner name
- A link to track your shipment
- Tracking information typically activates within 12–24 hours after dispatch.
7. Delays & Exceptions
While most orders arrive on time, delays may occur due to:
- Festivals or public holidays
- Weather conditions
- Local courier service issues
- Remote delivery locations
- If your order is delayed beyond the estimated window, contact us anytime and we will coordinate with the courier on your behalf.
8. Incorrect Address / Delivery Issues
Please ensure your address and phone number are correct.
Orders returned due to an incorrect address or failure to receive calls from the courier may require re-shipping fees.
9. Contact Us for Shipping Support
If you have questions regarding your shipment or delivery:
📞 +91 96554 77710
📧 srinithienterprises2009@gmail.com
📍 Coimbatore, Tamil Nadu – India
Our support team is available to assist you from Monday to Saturday.